Technical support options
Technical support can be provided by the following methods:
- Telephone
- Remotely via WebEx
Implementation assistance
This type of support is provided several different ways. Remotely via email, telephone, or WebEx. This service is also available where someone from Assembly Vision comes to your location to assist you with the implementation of the software. Below is a list of potential areas where customer support is available.
- Importing parts data from other software or from an Excel
spreadsheet- Planning the navigation hierarchy to your equipment
information- Organizing your external files referenced by the Assembly
Vision database (the folders that store pictures and
documents)
- Working with customers on custom requests for
modifications to the software
Q. How do I setup Assembly Vision on my company network?A. Assembly Vision can be setup to run on a network by following a few easy steps. Details
- What are the system requirements?
- Is Windows Vista 64 bit supported?
- My business structure is a little unique - will Assembly Vision work for me?
- Does Assembly Vision work over the Internet?
- What do I need to get started with the trial?
- What can I do to make my images display more quickly on my older computers?